Welcome to Iitu Translation Services. We are committed to protecting your privacy and safeguarding the personal information you provide when using our translation, interpretation, localization, notarization, and related language services.
This Privacy Policy explains how we collect, use, disclose, and protect your information, as well as your rights and choices regarding your personal data.
1. Information We Collect
Personal Information
We may collect personal information including:
- Full name
- Email address
- Phone number
- Mailing address
- Billing and payment information
- Government-issued identification when required for notarization or legal services
Documents and Submitted Content
We may collect documents and files submitted for translation or related services, including:
- Birth certificates
- Marriage certificates
- Divorce decrees
- Legal documents
- Medical records
- Academic records
- Financial documents
- USCIS-related documentation
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We use your information to:
- Provide translation and interpretation services
- Process payments and invoices
- Respond to customer inquiries
- Deliver certified translations and notarization services
- Improve our services and website functionality
- Comply with legal obligations
- Prevent fraud and unauthorized activity
- Send service updates and promotional communications
3. Confidentiality of Documents
Iitu Translation Services understands that many submitted documents contain confidential and sensitive information.
We take commercially reasonable measures to:
- Limit access to authorized personnel only
- Require confidentiality obligations from translators and contractors
- Maintain secure systems and file handling procedures
While we strive to protect your information, no method of electronic storage or transmission is completely secure.
4. Sharing of Information
We do not sell your personal information.
We may share information with:
- Professional translators and interpreters working on your project
- Payment processors and service providers
- Trusted contractors assisting in business operations
- Government or legal authorities when required by law
All third parties are expected to maintain confidentiality and use information only for authorized purposes.
5. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze traffic and visitor behavior
- Customize user experience
You may disable cookies through your browser settings.
6. Data Retention
We retain personal information and submitted documents only for as long as necessary to:
- Complete requested services
- Maintain business and legal records
- Comply with regulatory requirements
After the applicable retention period, information may be securely deleted or destroyed.
7. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain uses of your data
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the information below.
8. Opt-Out Instructions
You may opt out of receiving promotional communications from Iitu Translation Services at any time.
Email Opt-Out
To stop receiving marketing emails:
- Click the “Unsubscribe” link included in our emails, or
- Send an email request with the subject line: “Opt-Out Request”
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external sites.
11. Security Measures
We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
13. Contact Information
Phone: 305-747-5996
For questions regarding this Privacy Policy or to submit an opt-out request, please contact us at [email protected].